Privacy Policy

At One Box (referred to as "we," "us" or "our"), we are committed to protecting your privacy. This Privacy Policy describes the personal information we collect, how we use it, and your rights. Privacy policies are not optional; websites that collect personal information are legally required to disclose their data practices and cannot cut corners without risking liability. Even if a business only uses cookies or analytics tools, these activities must be referenced in a privacy policy.

1. Information We Collect

We collect personal information when you interact with our Service. The categories of information we collect include:

1. Account Information: When you create an account, we collect your name, email address, password and other registration details. Providing accurate information is necessary to manage your account.
2. Donation and Payment Information: When you donate/purchase a One Box, we collect payment information (e.g., credit or debit card details) through our secure payment processor, along with your billing address and donation history.
3. Communication Data: We collect information you provide when you contact us, including emails, messages, or customer support inquiries.
4. Usage Data: We automatically collect certain technical information about your visit, including your IP address, device type, browser type, pages viewed and the date/time of your visit. Even if you do not provide identifiable information, analytics tools may track such data.
5. Cookies and Similar Technologies: We use cookies and similar technologies to remember your preferences, manage sessions and analyze website traffic. Your browser may allow you to disable cookies; however, some features may not work properly.

2. How We Use Information

We use the information we collect to:

1. Provide and improve the Service. We use your information to create and manage your account, process payments/donations, arrange deliveries, respond to inquiries and improve our offerings.
2. Communicate with you. We send confirmation emails, donation receipts, updates about your account, and marketing communications (if you opt-in). You may unsubscribe from marketing emails at any time.
3. Comply with legal obligations. We use your information to comply with applicable laws, regulations and requests from law enforcement or other authorities.
4. Analyze and improve our website. Usage data and cookies help us understand how visitors interact with our site and improve user experience. This may involve third-party analytics services.

3. How We Share Information

We do not sell your personal information. We may share your information with:

1. Service Providers: We engage trusted third parties (such as payment processors, shipping partners and IT providers) to perform services on our behalf. These service providers may access personal data only as needed to perform their functions and must protect it.
2. Charitable Partners: We may share donation information with organizations that distribute the boxes to foster children, solely to coordinate delivery and acknowledge contributions.
3. Legal Requirements: We may disclose information if required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others.
4. Business Transfers: If we merge, acquire or sell our business, your information may be transferred as part of that transaction. We will notify you of any such transfer.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes and enforce our agreements. We will securely delete or anonymize data when it is no longer needed.

5. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet is completely secure. You are responsible for safeguarding your account credentials.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion or portability of your data. You may also have the right to restrict or object to certain processing activities and to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the information below. We will respond to your request in accordance with applicable laws.

7. Children's Privacy

The Service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that a child has provided personal information without parental consent, we will delete it.

8. International Transfers

We are located in the United States. If you access the Service from outside the United States, your information may be transferred to, stored and processed in the United States or other countries. Data protection laws may differ from those in your jurisdiction. We will implement appropriate safeguards to protect your data during such transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated Policy on our website or by email. Your continued use of the Service after the updated Policy takes effect indicates your acceptance of the changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• One Box, Inc
• Mailing Address: Boston, MA
• Email: support@oneboxonemission.org
• Phone: 7747667740